

Many sales teams struggle to scale seller experiences. Copilot in Microsoft Dynamics 365 Sales and Viva Sales


View demos of the capabilities, as well as learn how to access the previews, below. With Dynamics 365 Copilot, we’re introducing the world’s first AI copilot natively built-in to both CRM and ERP applications.Ĭopilot brings the power of next-generation AI capabilities and natural language processing to Dynamics 365, working alongside business professionals to help them create ideas and content faster, complete time-consuming tasks, and get insights and next best actions-just by describing what’s needed.Ĭopilot features are in preview across Dynamics 365 applications and Microsoft Viva Sales. Today we announced Microsoft Dynamics 365 Copilot, providing interactive, AI-powered assistance across business functions-from sales, service, and marketing to supply chain. Introducing the world’s first AI copilot in both CRM and ERP
